Commercial properties are any locations open to the general public for business or industrial use. Private properties for residential or commercial rental as well as other temporary residences included.
Kstone Quartz offers 5-year warranty for commercially installed products, starting from the date your Kstone products have been completely installed. Kstone is only responsible for the repair and replacement of defective products during the warranty period.
Any other loss and damages that are the result of fabrication and installation of the material will not be covered under this warranty. Also, the warranty does not cover any indirect damages, including but not limited to the loss of profit and interruption of business, as a consequence of the repair process.
TERMS AND CONDITIONS:
This warranty applies only to Kstone Quartz surfacing materials.
This warranty applies only to quartz materials that are permanently installed in commercial structures, without being moved from their original installation.
This warranty covers only fully paid materials.
This warranty only covers products that have been cared and maintained according to the Product Care guide found on Kstone Quartz’s website.
This warranty is not transferable. This warranty is issued to the original owner of the structure in which the Kstone Quartz was installed. Should the ownership of the structure be transferred to third parties within the 5-year period, the warranty will not apply any longer. Under no circumstances shall this warranty be extended beyond 5 years.
To request service under this warranty you must contact the entity from which you purchased the Kstone Quartz or contact Kstone Quartz Ltd. directly at 416-650-5558.
All decisions regarding this warranty are at the sole discretion of Kstone Quartz Ltd. and will be communicated to the end user promptly.
Laws and building safety codes governing the design, engineering and construction of installations vary widely. Kstone Quartz Ltd. assumes no responsibility or obligations with respect to the selection of products for the installation or the design, engineering and construction of the installation.
Routine maintenance and minor conditions such as surface stains and water spots that may be corrected by simple procedures are not covered.
Flooring applications and products installed in outdoor applications are not covered under this warranty.
This warranty does not cover improper use or misuse of the product, including but not limited to physical/chemical misuse, mishandling, damage from excessive heat or impact, and exposure to weather conditions.
This warranty does not cover failures due to improper fabrication or installation, which is the sole responsibility of the fabricator/installer.
This warranty does not cover labour involved in activities necessary to complete the replacement or removal of the defective material.
This warranty does not cover seam appearance or seam performance.
This warranty does not cover finishes that have been altered, including but not limited to honed finish.
This warranty does not cover additional modifications, such as plumbing, electrical, cabinets, etc., necessary to repair or replace the Kstone Quartz product covered under this warranty.
This warranty does not cover known or visible defects initially present in products at the time of installation, including but not limited to colour variations.
Kstone Quartz Ltd. shall not be responsible in either contract or tort for any loss or direct, consequential or incidental damages arising from the use or the inability to use the Kstone products covered by this warranty. No dealer, fabricator, distributor or any other person is authorized to make any warranty, promise or representation on behalf of Kstone Quartz Ltd.
This is the only product warranty made by Kstone Quartz Ltd., and it supersedes all other warranties and representations, whether oral or written.